Privacy Policy
Privacy Policy
We hereby understand that your privacy is critically important to us. Cloud Comfort HVAC is located in Los Angeles, CA 90041. It is Cloud Comfort HVAC’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.cloudcomforthvac.com (hereinafter, “us”, “we”, or “www.cloudcomforthvac.com”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
Welcome to Our Privacy Policy
Cloud Comfort HVAC is committed to protecting your privacy. The protection of privacy related to processing your data is a significant concern to us. We pay high attention to it in our business and process the collected data during our visit to the site as per the legal provisions of the land. Our privacy statement defines the information collected by Cloud Comfort HVAC about the right legal ways to use this information. Moreover, it defines the maintenance and sharing of information including its protection. As a customer, you can visit our website without revealing your identity. However, by using our website, you are giving consent to terms and conditions set by us and the subsequent process of personal information.
Collection of Personal Information
When it comes to the collection of personal information, our privacy policy applies to information collected through websites, not any other means. We collect personal information in terms of personally identifiable information and non-personally identifiable information like IP addresses and cookies.
Personally Identifiable Information
Personally, identifiable information indicates your personal information like name, address, e-mail address, and telephone number among others. All these sorts of information are collected by Cloud Comfort HVAC from its website for clarifying queries related to services or process orders.
Non-personally Identifiable Information
When it comes to non-personally identifiable information, it could be technical information or demographic information like age, gender, location, etc. It is collected in the form of IP and cookies. However, the collected information doesn’t identify you personally.
How We Use Collected Personal Information
Cloud Comfort HVAC uses your collected personal information if there is a proper reason to do so. Generally, we use the information for reasons such as to meet a contract with you or have a legal reason to meet. When it comes to our business or commercial interest, we won’t put our legitimate interest unfairly. Our use of your personal information is based on sending a private notice to you at the time of use. Further, we use your personal information to deliver marketing across all the platforms like mails, emails, and text messaging among others.
Security
We want all of your personal information to remain secure. However, information shared through online medium is not secure and we can’t give assurance in this regard.
How We Secure Your Personal Information
Cloud Comfort HVAC uses the right technology and the necessary procedures to protect your personal information. Our privacy policy on security policy is at par with the international standard. Again, it is reviewed and updated from time to time to meet our business needs.
Advertisements
Cloud Comfort HVAC might allow third parties to tailor the advertisement requirements on our behalf, where it seems useful for the users. Thus, third parties might use cookies to track the online behavior of users. By doing so, personal information is used to customize advertisements based on their behavior. One thing that is clear in our privacy policy concerning advertisement is that we don’t have any authority on cookies used by third parties other than ours.
Links to Third Party Sites
Cloud Comfort HVAC might contain links with third-party websites. However, we are not responsible for the privacy practices of those websites even if you get access to a third-party website by using links from Cloud Comfort HVAC. Similarly, we are not responsible for the privacy practices of such websites even if you reach us through third-party websites.
Aggregated Statistics
Cloud Comfort HVAC might gather information on the behavior of the users on its site. The collected information might be subjected to sharing or displaying. However, your personal information won’t be revealed.
Cookies
Cloud Comfort HVAC uses standard technology known as cookies that are placed on computers and devices to identify the users with the purpose to collect information. However, the cookies used by us can’t retrieve any other information or pass computer viruses. We use cookies intended to enhance the visitors’ experience. The collected information remains anonymous. We use this information for our internal purpose and to deliver informative content to visitors.
Moreover, information collected through cookies is used to:
- Gauge popularity of the web page
- Analyze traffic pattern
- Guide improvement on-site and service
However, the visitors have the option of avoiding cookies being placed on their computers. Still, the visitors remain engaged on our site, then it would be considered that visitors are willingly agreeing to our privacy policy statement.
Changes to this Privacy Policy
Although most changes are likely to be minor, Cloud Comfort HVAC may change its Privacy Policy from time to time, and at Cloud Comfort HVAC’s sole discretion. Cloud Comfort HVAC encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
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Customer Testimonials
Hundreds of 5-Star Reviews on Google Show Our Commitment to Customer Satisfaction
Tony is the man. He’s taken care of our HVAC issues quickly. He is friendly, respectful, informative, and open to any and all questions.
Extremely knowledgeable and friendly. They gave us several options to remedy the issue. Would definitely recommend.
Julien was very professional. He had me watch him as he diagnosed my heater. I thought that was awesome. They gave me a fair price with incentives. Can’t wait to have the work done.
Technician did excellent job. Provided notification prior to arrival. Arrived at the appointment on time. Accomplished work in a professional and expeditious manner. Excellent communication. skills. Highly recommend.
Pros 100 percent
Tony did a great job checking our Daikin unit inside and outside. He then reset our thermostat and our heat came back on. Very pleased with Tony.
Julian thorough in finding out my concerns and explaining problem and action plan. Really appreciate!
I had my heating system / maintenance by Cloud Comfort HVCA. Tony was awesome! He was very detailed, clean and informative. I signed up for the routine service program, definitely worth it. -Happy Customer
Thanks so much for being on time and doing such a great job on the maintenance of our heater
Tony was great. He was on time, communicated well and did a great job. Highly recommend Cloud Comfort HVAC
Juilian and Tony were excellent. 5 stars. I will use them again.
Great service, came on time, detailed inspection and estimate. Thank you.
Great experience. Schuyler was fantastic. He was professional and thorough. Thanks!
Tony was great. Friendly, helpful and honest. Definitely will get my repeat business when we next have issues with our HVAC.
Julian came over to do maintenance on my heating system. He explained the whole process and said everything in running well. Great work!
Angel was the tech assigned for our job. Angel was very helpful and informative. I highly recommend this company!
Cloud Comfort has been an awesome Yelp find for me! Everyone is so professional and kind and our install went without a hitch today!! Will definitely recommend them to friends and family!!
Fast response and great service by technician.
Technician was efficient, communicative and knowledgeable.
Julian is the man. He showed me ways to maintain the high efficiency status on my own AC unit. Thank you so much for your knowledge and professionalism. For a job done right on the first visit I highly recommend Julian.
